Top class customer satisfaction
In May 2023, we implemented a customer satisfaction survey together with the research agency Feelback Oy. We warmly thank all our customers who participated in the study. Customer feedback gives us very valuable information to support operational development.
We are delighted with the results. 93% of the respondents thought that Outokummun Metalli’s operations as a whole were very good or really excellent. Of course, there were also ideas for development, and we will work on them with the strength of the entire staff. Our company has already been operating for 43 years, and the work on high-quality industrial manufacturing continues together with a good network of suppliers and quality-conscious customers.
I am happy to share more detailed information about the research results and our activities.
Tel. +358 40 067 8889
Personnel of Outokummun Metalli Oy in May 2023.